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Author Topic: gdocs users, plz read  (Read 344 times)

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Offline rainy sunday

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gdocs users, plz read
« on: July 05, 2010, 06:56:27 PM »
gdoc flagging, banning and accounts locked seems to be a growing problem.

Some flagging may be intentional but the problem is widespread - far beyond eRep users-  I can't offer a way to prevent your acct from being locked but have a couple tips to help resolve the issue. It only took me 2 minutes to restore my acct.
Good luck!


verify your gdoc acct by phone

disable google Gears (it's no longer supported) - this "fix" is repeated by google employees throughout their support forums

speak up here http://www.google.com/support/forum/p/Google%20Docs?hl=en
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Offline Blazix

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Re: gdocs users, plz read
« Reply #1 on: July 05, 2010, 07:47:47 PM »
Quote from: rainy sunday on July 05, 2010, 06:56:27 PM
verify your gdoc acct by phone

This works.
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Offline Jude Connors

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Re: gdocs users, plz read
« Reply #2 on: July 05, 2010, 08:58:05 PM »
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Offline Rod Damon

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Re: gdocs users, plz read
« Reply #3 on: July 06, 2010, 09:35:50 AM »
I used the "send text message to phone" and it did not work. 
then I used the "call phone" and it worked right away
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Offline Maekenellie Phawn

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Re: gdocs users, plz read
« Reply #4 on: July 06, 2010, 10:54:53 AM »
So...where are these options located. My google docs are all gone.... :-\
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Offline Rod Damon

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Re: gdocs users, plz read
« Reply #5 on: July 06, 2010, 11:07:54 AM »
Quote from: Maekenellie Phawn on July 06, 2010, 10:54:53 AM
So...where are these options located. My google docs are all gone.... :-\

Can you access your account or are the documents just gone?
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Offline Maekenellie Phawn

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Re: gdocs users, plz read
« Reply #6 on: July 06, 2010, 02:41:54 PM »
I can access my account, but all my docs are gone... :(
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Offline Ralph Ericson

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Re: gdocs users, plz read
« Reply #7 on: July 06, 2010, 05:12:35 PM »
taking a seat
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Offline rainy sunday

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Re: gdocs users, plz read
« Reply #8 on: July 06, 2010, 06:03:12 PM »
Quote from: Maekenellie Phawn on July 06, 2010, 02:41:54 PM
I can access my account, but all my docs are gone... :(

Quote
speak up here http://www.google.com/support/forum/p/Google%20Docs?hl=en

scroll through this http://www.google.com/support/forum/p/Google%20Docs/label?lid=54dab4eefa9f8c1c&hl=en
you'll see it's not a unique issue
specific example here- http://www.google.com/support/forum/p/Google+Docs/thread?tid=7ca59b26abf8e4f4&hl=en

have you tried a different browser? or refreshing? good luck
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Offline Maekenellie Phawn

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Re: gdocs users, plz read
« Reply #9 on: July 07, 2010, 07:18:32 AM »
Quote from: rainy sunday on July 05, 2010, 06:56:27 PM

verify your gdoc acct by phone


I tried IE, Opera, Chrome and nothing is working. So how do you verify by phone?
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Offline Rod Damon

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Re: gdocs users, plz read
« Reply #10 on: July 07, 2010, 07:39:55 AM »
Quote from: Maekenellie Phawn on July 07, 2010, 07:18:32 AM
Quote from: rainy sunday on July 05, 2010, 06:56:27 PM

verify your gdoc acct by phone


I tried IE, Opera, Chrome and nothing is working. So how do you verify by phone?


That is an option that comes up when the account is temp. suspended.   Not sure otherwise.
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Offline Maekenellie Phawn

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Re: gdocs users, plz read
« Reply #11 on: July 07, 2010, 11:36:13 AM »
So...I see. No notice that my account was suspended. Damn. Anyway...thanks for the help!
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